I AM HAVING A PROBLEM LOCKING / UNLOCKING MY DISKLOK, WHAT DO I DO?
In the unlikely event that you experience any problems operating your Disklok please ensure the following first: Make sure you are using the correct key, particularly if you own or operate more than one Disklok.
Make sure the key is fully inserted. The barrel lock is a high security anti-drill lock and is made up of 10 disks which can sometimes become out of alignment. If this happens, the key will not be able to travel into the barrel sufficiently and therefore will only turn 45 degrees. Look down into the barrel lock to verify if a disk is crossing the key way. To rectify, insert the key as far as it will go then whilst applying downward pressure, wiggle the key from left to right repeatedly feeling for the key dropping further into the lock. NEVER OIL THE LOCK OR FORCE THE KEY WHEN TRYING TO UNLOCK THE DISKLOK. If you are using the correct key and the disks are all in alignment then please contact us for further assistance, please note, this is not a 24 hour helpline.
WHICH LUBRICANT DO I USE?
NEVER OIL THE LOCK, THE DISKS WILL STICK TOGETHER, MAKING CHANGING THE LOCK NECESSARY. The barrel lock is a high security anti-drill lock and is made up of 10 disks. Keep de barrel clean. If dirt enters the barrel, clean by rinsing with water.
THE DISKLOK LEAVES A MARK ON MY WHEEL?
The Disklok does not attach to the steering wheel and therefore the entire weight of the product will rest on the top frontal side of your wheel. If you have a soft of leather steering wheel, it is likely when the Disklok is removed to leave a lay mark or indent. The mark will return to normal over time, however we advise the customer to use a steering wheel cover in conjunction with the Disklok to avoid this.
It is also possible to position the Disklok with the handlebar pointing up or down.
I HAVE A RIGHT HAND DRIVE VEHICLE?
Disklok offers a Right Hand Drive Disklok which is recommended for all Right Hand Drive vehicles makes/models. They are only available from our Distributor in the UK or one of their stockists. You can contact them directly using this link to there contact us page.
WHY CHOOSE DISKLOK?
The Disklok provides a very high level of security for your vehicle and acts as the most visible deterrent on the market. The Disklok has been recognised as the leading car security steering wheel lock for over 20 years. It has won a host of key industry awards for its performance in car security tests and independent reviews. It is also highly recommended by many police forces in the UK and more and more in Europe.
HOW WILL I KNOW WHAT SIZE TO ORDER?
Please see the fitting guide on our website. The small Disklok is the most popular size and it will fit 95% of modern car steering wheels. Vehicle manufacturers so change the size of their steering wheels so we always advise to measure your wheel before ordering. If you are still unsure, please visit the contact page for more assistance.
HOW IS SHIPPING ORGANIZED?
We ship all parcels by PostNL.nl. Some orders of Disklok with accessories exceed the weight of 5 kg. We ship those orders in two separate parcels. The Disklok with Track&Trace, the accessories are followed only by us.
How to send the bought product back?
In the special case that the Disklok has to be send back, please contact us first. We provide full service. Following our shipping instructions prevents the Disklok of being damaged. We will help you with easy instructions.